If you need assistance with your website or hosting services, the best way to contact us is through the support helpdesk.
Using the helpdesk ensures that your request is properly tracked and handled as quickly as possible.
Existing Clients
If you are an existing client, log in to your client account at:
https://billing.localbusinesswebsites.net
Once logged in, you can open a support ticket from the helpdesk area of your client dashboard.
How to Submit a Support Ticket
- Log in to your client account.
- Open the helpdesk at https://billing.localbusinesswebsites.net/helpdesk
- Create a new support ticket.
- Describe the issue you are experiencing.
Providing clear information helps our team resolve your request faster.
Information to Include
When submitting a support request, include as much detail as possible such as:
- your website domain name
- a description of the issue
- steps that led to the issue
- screenshots if available
This information helps our support team diagnose the issue more quickly.
Pre-Sales Questions
If you have questions before becoming a client, you can still contact us through the helpdesk.
Simply create a free account and submit a support ticket with your question.
You can access the helpdesk here:
https://billing.localbusinesswebsites.net/helpdesk
Why We Use the Helpdesk
Using the helpdesk ensures that all requests are tracked and responded to in an organized way.
This helps prevent requests from being missed and allows our team to provide better support.